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QOLOS Candidate Profile

Michael H.

IT Business Analyst & ERP Developer

28 years architecting ERP, EDI, and shop-floor systems for manufacturing organizations.

28
Years Delivering
8+
ERP Platforms
$1.2M
Salesforce Claims Build
01 — Introduction

About

Objective

"To bring 28 years of Information Technology experience to an IT — Business Analyst role, partnering with stakeholders to translate manufacturing operations into ERP, EDI, and integration solutions that work the way the business actually runs."

Michael H. is a senior business systems analyst and ERP developer with nearly three decades of delivery across Aptean Ross, Infor Syteline, JD Edwards, BPCS, Data3, PRMS, QAD, and Oracle. He has supported and upgraded ERP platforms for cardboard, dairy, foodservice equipment, fire-apparatus, flexible-packaging, and frozen-food manufacturers — moving easily between RPG/AS400 code, .NET applications, Salesforce, EDI document flows, and barcode/labeling automation.

His sweet spot is the intersection of ERP operations, EDI integration, Salesforce, and shop-floor automation — leading upgrades, building interfaces between ERPs and CRM/Salesforce, configuring NiceLabel and barcode-scanning workflows, and standing in as the in-house IT lead for plants and aftermarket organizations.

02 — Capabilities

Top skills & stack

ERP Systems

  • Aptean Ross
  • Infor Syteline
  • JD Edwards
  • BPCS
  • Data3
  • PRMS
  • QAD
  • Oracle

Salesforce & CRM

  • Salesforce Platform
  • Apex
  • SOQL
  • Sales Cloud
  • Accounts & Contacts Migration
  • Claims Processing on SFDC

Integration, EDI & Interfaces

  • EDI (Inbound / Outbound)
  • Aptean 3rd-Party EDI
  • ERP ↔ Salesforce Interfaces
  • Sterling Commerce / GenTran
  • Data Mirror
  • XML

Languages

  • RPG II/III/IV/400/ILE
  • COBOL/400
  • CL
  • C# / VB.NET / ASP.NET
  • Java / JSP
  • C / C++
  • Apex / SOQL
  • SQL
  • VBA / VBScript
  • HTML / XML

Databases & Data

  • DB2/400
  • Microsoft SQL Server
  • Oracle
  • SSMS v19
  • Microsoft Access
  • Salesforce Data

Shop-Floor, Barcoding & Labeling

  • NiceLabel Automation
  • Barcoding & Scanning
  • Touch-Screen Shop Floor
  • Handheld Scanners
  • 2x4 / 4x6 Labels & Placards

Reporting & Utilities

  • SSRS
  • Power BI
  • Crystal Reports
  • Query / DBU / DFU
  • Razor SQL
  • Turnover
  • Robot Scheduler
  • Visio / Project

Platforms & Leadership

  • IBM AS/400 / iSeries
  • Windows Server
  • Syncron
  • Project Management
  • Vendor & Consultant Management
  • Disaster Recovery
03 — Career History

Experience

  1. Application Development Engineer

    2023 — Present
    Cardboard Edge Protection Manufacturer — WI

    Supports Infor Syteline ERP. Developed a Salesforce interface for orders/invoices and sales dashboards. Led conversion of a custom CRM database to Salesforce Accounts and Contacts. Upgraded Syteline ERP from v9 to v10 in partnership with business stakeholders and the implementation vendor.

  2. Sr. ERP Business Analyst

    2022 — 2023
    Dairy Products Manufacturer — WI

    Supported Aptean Ross ERP. Implemented Aptean's third-party EDI for document translation. Developed Ross Data Collection for barcoded inventory transactions. Configured NiceLabel Automation to translate XML files from the ERP into barcode labels and placards.

  3. Sr. Business Systems Analyst

    2019 — 2022
    Global Foodservice Equipment Manufacturer

    Drove process improvement for aftermarket systems — claims processing, technical product call tracking, spare-parts pricing. Led a $1.2M global claims processing implementation on Salesforce and architected the interface from Salesforce to Oracle, PRMS, and QAD for claim payment processing.

  4. Principal Business Analyst, Manufacturing

    2015 — 2018
    Fire & Emergency Vehicle Manufacturer — WI

    Led developers designing and building a web-based shop-floor system for truck assembly that improved efficiency and reduced quality defects. Contributed to a JD Edwards ERP upgrade from a 20-year-old beta version to v9.2.

  5. Sr. Business Analyst

    2010 — 2015
    Flexible Packaging Manufacturer — WI / OK

    Owned all IT operations for the Menasha and Tulsa plants. Direct support of Data3 ERP and all business applications — project management, security, administration, disaster recovery, and help desk.

  6. Sr. Programmer / Analyst

    2004 — 2010
    Global Packaging Manufacturer — North America

    Supported Data3 ERP across 19 North American plants ($1.5B annual revenue). Built and enhanced EDI inbound/outbound document flows and a WMS interface. Built a touch-screen shop-floor system bridging SQL Server and AS/400.

04 — Selected wins

What he's shipped

Global Foodservice Equipment Manufacturer

2019 — 2022
  • Led a $1.2M global claims processing implementation on the Salesforce platform.
  • Architected the interface from Salesforce to Oracle, PRMS, and QAD ERPs for claim payment processing.
  • Drove process improvement for claims, technical product call tracking, and spare parts pricing.

Global Packaging Manufacturer — North America

2004 — 2010
  • Supported Data3 ERP across 19 North American plants ($1.5B annual revenue).
  • Built and enhanced EDI inbound/outbound document flows, and developed a WMS interface.
  • Designed a touch-screen shop-floor system with barcoding/scanning bridging SQL Server and AS/400.
05 — Background & fit

Education, industries & engagement

Education & Credentials

  • 2004
    Lakeland College
    Bachelor of Arts, Computer Science — Honors

    Minor in Business Administration.

  • 1998
    Northeast Wisconsin Technical College
    Associate's, CIS — Programmer / Analyst — Honors

    Foundation in AS/400 development, RPG, COBOL/400, and manufacturing systems.

Industries Served

  • Cardboard & protective packaging
  • Dairy & food manufacturing
  • Foodservice equipment & aftermarket
  • Fire & emergency vehicles
  • Flexible & global packaging

Engagement Models

  • Full-time IT Business Analyst
  • ERP upgrade / implementation lead
  • EDI & integration specialist
  • Salesforce + ERP interface builder
  • Project-based delivery
Next steps

Ready to introduce Michael H. to your team.

If this profile aligns with the role you're staffing, we'll coordinate a conversation, share references, and walk through fit, scope, and engagement structure.

Chad VanCalster · QOLOS — Talent & Engagement · chad@qolos.com

Email Chad