"To bring 28 years of Information Technology experience to an IT — Business Analyst role, partnering with stakeholders to translate manufacturing operations into ERP, EDI, and integration solutions that work the way the business actually runs."
Michael H. is a senior business systems analyst and ERP developer with nearly three decades of delivery across Aptean Ross, Infor Syteline, JD Edwards, BPCS, Data3, PRMS, QAD, and Oracle. He has supported and upgraded ERP platforms for cardboard, dairy, foodservice equipment, fire-apparatus, flexible-packaging, and frozen-food manufacturers — moving easily between RPG/AS400 code, .NET applications, Salesforce, EDI document flows, and barcode/labeling automation.
His sweet spot is the intersection of ERP operations, EDI integration, Salesforce, and shop-floor automation — leading upgrades, building interfaces between ERPs and CRM/Salesforce, configuring NiceLabel and barcode-scanning workflows, and standing in as the in-house IT lead for plants and aftermarket organizations.
02 — Capabilities
Top skills & stack
ERP Systems
Aptean Ross
Infor Syteline
JD Edwards
BPCS
Data3
PRMS
QAD
Oracle
Salesforce & CRM
Salesforce Platform
Apex
SOQL
Sales Cloud
Accounts & Contacts Migration
Claims Processing on SFDC
Integration, EDI & Interfaces
EDI (Inbound / Outbound)
Aptean 3rd-Party EDI
ERP ↔ Salesforce Interfaces
Sterling Commerce / GenTran
Data Mirror
XML
Languages
RPG II/III/IV/400/ILE
COBOL/400
CL
C# / VB.NET / ASP.NET
Java / JSP
C / C++
Apex / SOQL
SQL
VBA / VBScript
HTML / XML
Databases & Data
DB2/400
Microsoft SQL Server
Oracle
SSMS v19
Microsoft Access
Salesforce Data
Shop-Floor, Barcoding & Labeling
NiceLabel Automation
Barcoding & Scanning
Touch-Screen Shop Floor
Handheld Scanners
2x4 / 4x6 Labels & Placards
Reporting & Utilities
SSRS
Power BI
Crystal Reports
Query / DBU / DFU
Razor SQL
Turnover
Robot Scheduler
Visio / Project
Platforms & Leadership
IBM AS/400 / iSeries
Windows Server
Syncron
Project Management
Vendor & Consultant Management
Disaster Recovery
03 — Career History
Experience
Application Development Engineer
2023 — Present
Cardboard Edge Protection Manufacturer — WI
Supports Infor Syteline ERP. Developed a Salesforce interface for orders/invoices and sales dashboards. Led conversion of a custom CRM database to Salesforce Accounts and Contacts. Upgraded Syteline ERP from v9 to v10 in partnership with business stakeholders and the implementation vendor.
Sr. ERP Business Analyst
2022 — 2023
Dairy Products Manufacturer — WI
Supported Aptean Ross ERP. Implemented Aptean's third-party EDI for document translation. Developed Ross Data Collection for barcoded inventory transactions. Configured NiceLabel Automation to translate XML files from the ERP into barcode labels and placards.
Sr. Business Systems Analyst
2019 — 2022
Global Foodservice Equipment Manufacturer
Drove process improvement for aftermarket systems — claims processing, technical product call tracking, spare-parts pricing. Led a $1.2M global claims processing implementation on Salesforce and architected the interface from Salesforce to Oracle, PRMS, and QAD for claim payment processing.
Principal Business Analyst, Manufacturing
2015 — 2018
Fire & Emergency Vehicle Manufacturer — WI
Led developers designing and building a web-based shop-floor system for truck assembly that improved efficiency and reduced quality defects. Contributed to a JD Edwards ERP upgrade from a 20-year-old beta version to v9.2.
Sr. Business Analyst
2010 — 2015
Flexible Packaging Manufacturer — WI / OK
Owned all IT operations for the Menasha and Tulsa plants. Direct support of Data3 ERP and all business applications — project management, security, administration, disaster recovery, and help desk.
Sr. Programmer / Analyst
2004 — 2010
Global Packaging Manufacturer — North America
Supported Data3 ERP across 19 North American plants ($1.5B annual revenue). Built and enhanced EDI inbound/outbound document flows and a WMS interface. Built a touch-screen shop-floor system bridging SQL Server and AS/400.
04 — Selected wins
What he's shipped
Global Foodservice Equipment Manufacturer
2019 — 2022
Led a $1.2M global claims processing implementation on the Salesforce platform.
Architected the interface from Salesforce to Oracle, PRMS, and QAD ERPs for claim payment processing.
Drove process improvement for claims, technical product call tracking, and spare parts pricing.
Global Packaging Manufacturer — North America
2004 — 2010
Supported Data3 ERP across 19 North American plants ($1.5B annual revenue).
Built and enhanced EDI inbound/outbound document flows, and developed a WMS interface.
Designed a touch-screen shop-floor system with barcoding/scanning bridging SQL Server and AS/400.
05 — Background & fit
Education, industries & engagement
Education & Credentials
2004
Lakeland College
Bachelor of Arts, Computer Science — Honors
Minor in Business Administration.
1998
Northeast Wisconsin Technical College
Associate's, CIS — Programmer / Analyst — Honors
Foundation in AS/400 development, RPG, COBOL/400, and manufacturing systems.
Industries Served
Cardboard & protective packaging
Dairy & food manufacturing
Foodservice equipment & aftermarket
Fire & emergency vehicles
Flexible & global packaging
Engagement Models
Full-time IT Business Analyst
ERP upgrade / implementation lead
EDI & integration specialist
Salesforce + ERP interface builder
Project-based delivery
Next steps
Ready to introduce Michael H. to your team.
If this profile aligns with the role you're staffing, we'll coordinate a conversation, share references, and walk through fit, scope, and engagement structure.
Chad VanCalster · QOLOS — Talent & Engagement · chad@qolos.com