QOLOS
All candidates
QOLOS Candidate Profile

Mike K.

IT Manager & Systems Analyst

20 years building data-driven software, custom ERP/CRM systems, and integrations for service and manufacturing organizations.

Contact Chad Printable resume
20+
Years Delivering
Salesforce
Primary CRM Stack
QAD · GP · SAP
ERP Platforms
01 — Introduction

About

In his own words

"I am a software engineer with a passion for developing solutions to an organization's toughest opportunities. The best systems are the ones built to a business's time-tested practices and specific industry — easy to use, easy to navigate, and presenting the right information to the right person."

Mike K. brings 20 years of hands-on experience designing software and systems for businesses and public sector organizations — inventory control, manufacturing modules, ERP/CRM integrations, and performance-tracking applications. He has progressed from programmer/analyst to IT manager to general manager of his own consulting practice, owning both the engineering and the operational accountability for the systems he ships.

His sweet spot is the intersection of Salesforce, ERP platforms (QAD, Dynamics GP, Sage, SAP), and custom integration work — building REST APIs, MuleSoft/Boomi flows, and tailored applications that fit the way a business actually operates rather than forcing the business to fit the software.

02 — Capabilities

Top skills & stack

Salesforce & CRM

  • Salesforce Apex
  • Lightning Web Components
  • Salesforce Implementation
  • Sales Cloud
  • Service Cloud
  • Experience / Communities

Integration & APIs

  • MuleSoft
  • REST API Development
  • Boomi
  • Oracle Datawarehouse
  • Custom Interfaces
  • eConnect

ERP Systems

  • QAD
  • Microsoft Dynamics GP
  • Sage ERP
  • SAP
  • Oracle
  • PRMS
  • Epicor
  • QuickBooks

Development

  • C#
  • VB.NET
  • ASP.NET
  • JavaScript
  • jQuery
  • React
  • LINQ to SQL / PostgreSQL

Data & Reporting

  • Microsoft SQL Server
  • SSRS
  • PostgreSQL
  • DBase / AS400
  • Crystal Reports
  • GrapeCity Component One

Hardware & Operations

  • Barcoding & Scanning Hardware
  • Label Printing (Zebra / Datamax)
  • PLCs
  • Vorne Boards
  • Industrial Kiosks

Leadership & Methodology

  • IT Department Budgeting
  • Lifecycle Management
  • Agile
  • KPI Design & Analysis
  • Design for Six Sigma
  • Help Desk / Support
  • Case Management
03 — Career History

Experience

  1. General Manager

    Jan 2019 — Present
    Consulting & Technology Firm — Appleton, WI

    Founded and runs a consulting practice delivering data-driven solutions across service and manufacturing industries, specializing in CRM, manufacturing, and ERP systems with a strong emphasis on Salesforce and QAD. Designs custom data interfaces between manufacturing systems, CRM, and ERP platforms, and leads Salesforce implementation projects across Sales Cloud and Service Cloud.

  2. IT Manager

    Mar 2014 — Jan 2019
    Food Manufacturing Company — Green Bay, WI

    Served on the upper management team implementing custom ERP modules and systems for Microsoft Dynamics GP — productivity, finance, food safety, QA tracking, labor analysis, and advanced recall procedures. After acquisition by a Fortune 100 parent, focused on systems integration — Vorne boards, automated packaging systems, and a PLC-driven waste tracking system that minimized production waste.

  3. Programmer / Analyst

    Jun 2006 — Mar 2014
    Software Solutions Provider — Green Bay, WI

    Developed customer-specific modifications to an in-house WMS in VB.NET, C#, and ASP.NET integrating with MSSQL, PostgreSQL, DBase, and AS400. Built numerous interfaces between the WMS and ERP systems (Dynamics GP, SAP, QuickBooks) and a WYSIWYG label generation system for Datamax and Zebra printers.

04 — Selected wins

What he's shipped

Consulting & Technology Firm — Appleton, WI

2019 — Present
  • Founded the company in 2019 and grew it into a preferred Salesforce partner for several large clients.
  • Became a Zebra retailer; built an online channel for printer and parts sales, plus contract and user-contact sales systems.
  • Implemented Salesforce for medium and large organizations, leveraging MuleSoft, Boomi, and Oracle Datawarehouse for integration.
  • Built REST APIs connecting Tesseract, ServiceMax, ServiceNow, SurveyMonkey, Corrigo — and pushing sales/case/dispatch data into Oracle, QAD, SAP, and PRMS.
  • Designed warranty-claims processing and dispatch communities balancing budget, best practices, and scalability.

Food Manufacturing Company — Green Bay, WI

2014 — 2019
  • Designed a recall system enabling full product recalls in under 2 hours.
  • Built and owned the IT department's 5-year budget; managed PC/handheld lifecycle.
  • Designed an OEE and downtime tracking system with automated reports and Vorne Boards on every line.
  • Implemented automated label printing on each line using Zebra ZE500 print engines.
  • Negotiated a Ring Central VoIP contract delivering 15% savings after corporate divestiture.
05 — Background & fit

Education, industries & engagement

Education & Credentials

  • 2003 — 2005
    Fox Valley Technical College
    Associate of Science, Information Technology

    Focus on software programming and database administration — the foundation for two decades of applied systems work.

Industries Served

  • Manufacturing & food production
  • Warehouse & distribution
  • Field service & dispatch
  • Service organizations & SaaS
  • Public sector

Engagement Models

  • Full-time placement
  • Contract-to-hire
  • Fractional IT leadership
  • Project-based delivery
  • Salesforce / ERP implementation lead
Next steps

Ready to introduce Mike K. to your team.

If this profile aligns with the role you're staffing, we'll coordinate a conversation, share references, and walk through fit, scope, and engagement structure.

Chad VanCalster · QOLOS — Talent & Engagement · chad@qolos.com

Email Chad