QOLOS Candidate Profile

Sean S.

Transformation Executive & Fractional COO

25+ years aligning people, process, and technology to accelerate growth, improve execution, and deliver measurable business value.

Contact Chad Printable resume

25+

Years Leading Transformation

300

Largest Team Led

$15M+

P&L Managed

$4M+

Single-Engagement Billings

01 — Introduction

About

Executive positioning
"I help organizations transform strategy into execution — bridging people, process, and technology to create scalable, repeatable, and profitable operating models that deliver measurable business value."

Sean S. is a transformation executive with more than 25 years of experience leading operations, supply chain, customer experience, and enterprise technology initiatives across manufacturing, distribution, retail, and eCommerce. He partners with CEOs, CFOs, CIOs, and private equity sponsors to improve execution, strengthen governance, and accelerate business results.

His sweet spot is the intersection of ERP program leadership, PMO governance, and operational excellence — leading complex implementations, recovering troubled programs, and translating ambiguous business challenges into practical action plans that ship.

02 — Capabilities

Top skills & stack

Executive Leadership

Fractional COO
Transformation Executive
Executive Advisory
Interim Leadership
Board & PE Engagement
Strategic Planning

ERP & Program Delivery

ERP Implementation
ERP Rescue & Recovery
Program / Project Management
PMO Governance
RAID Management
Vendor Negotiation

Operations & Supply Chain

Operational Excellence
Supply Chain Optimization
Distribution & Warehousing
Business Process Redesign
Lean Six Sigma
Customer Experience

Transformation & Change

Digital Transformation
Organizational Change Management
M&A Integration
Post-Merger Integration
PE Portfolio Support

ERP Platforms

Infor M3
Microsoft Dynamics / Business Central
SAP
Oracle
JD Edwards
NetSuite

Enterprise Systems

WMS
CRM (Salesforce)
BI & Analytics
eCommerce Platforms
Contact Center & Telephony
Data Migration & MDM

03 — Career History

Experience

Program Manager / Senior Consultant
2022 — Present
National ERP Advisory & Consulting Firm
Executive advisory and hands-on leadership for ERP selection, implementation, and recovery efforts. Recent engagements focus on rescue and turnaround leadership for complex ERP and digital transformation programs spanning Infor M3, Microsoft Business Central, and multi-country deployments.
Senior Leadership Roles
2002 — 2015
Global Consumer Electronics Manufacturer
Held senior leadership positions across operations, supply chain, customer experience, and business process initiatives for a Fortune 500 consumer electronics organization. Launched a new education and business sales channel generating $3M in revenue, grew global sales 6% while reducing customer contacts 32%, reduced order management staffing 38% through automation, and drove a 30% cost-per-unit reduction over three years.
Director, Strategy & Business Planning / Customer Experience
Earlier Career
Premium Appliance Retailer & Distributor
Led strategic planning, CRM transformation, and customer experience redesign for a multi-location premium appliance distributor. Aligned commercial strategy with operational execution and stood up the systems and metrics to support a customer-centric operating model.
Director of Operations
Earlier Career
High-Growth Construction Technology Company
Managed distribution and supply chain transformation during a period of rapid scale, building the operational infrastructure required to support aggressive expansion across manufacturing and field deployment.

04 — Selected wins

What he's shipped

ERP Advisory & Consulting — Recent Engagements

2022 — Present

Stabilized a struggling transformation at a packaging manufacturer — evolved into a three-year engagement generating $4M+ in billings.
Executive advisory for an Infor M3 ERP implementation, focusing on PMO governance, RAID management, data migration, and supplier portal rollout.
Led rescue and turnaround initiatives for complex enterprise transformations involving Microsoft Business Central and supplier portals.
Built and rolled out PMO and RAID 2.0 governance frameworks adopted as standard for portfolio programs.
Advised CEOs, CFOs, CIOs, and PE sponsors on ERP selection, execution risk, and transformation roadmaps.

Global Consumer Electronics Manufacturer

2002 — 2015

Launched a new education and business sales channel generating $3M in incremental revenue.
Increased global sales 6% while reducing customer contact volume 32%.
Reduced order management staffing 38% through process automation and workflow redesign.
Reduced cost per unit 30% over a three-year operational excellence program.
Managed P&Ls exceeding $15M and built and led teams ranging from 3 to 300 employees.

05 — Background & fit

Education, industries & engagement

Education & Credentials

Lean Six Sigma Practitioner
Process Excellence & Operational Discipline
Applies Lean Six Sigma principles to ERP programs, PMO design, and operating-model redesign.

Industries Served

Manufacturing
Distribution
Warehousing
Retail
eCommerce
Contact Centers
Business Services

Engagement Models

Fractional / interim executive leadership
ERP program & PMO leadership
Transformation & turnaround advisory
M&A and post-merger integration
PE portfolio operating support

Next steps

Ready to introduce Sean S. to your team.

If this profile aligns with the role you're staffing, we'll coordinate a conversation, share references, and walk through fit, scope, and engagement structure.

Chad VanCalster · QOLOS — Talent & Engagement · chad@qolos.com

Email Chad