The Challenge
A mission-driven SBA lender focused on underserved small businesses relied on manual paperwork, follow-ups, and disconnected tools that slowed approvals and increased the risk of errors.
The Solution
QOLOS designed and developed a fully custom platform that allowed applicants to complete the entire SBA loan process online — from initial application through document submission, review, and contract signing via DocuSign integration — with a clean interface, secure data handling, and real-time status tracking.
The Results
Borrowers gained a seamless experience and the lender's staff gained a significant operational upgrade. The platform increased processing efficiency, reduced time-to-funding, and positioned the organization to support a higher volume of small business loans with greater speed and accuracy.
Highlights
- End-to-end online loan application
- Secure document submission and review
- DocuSign contract signing integration
- Real-time application status tracking
- Applicant and internal staff experiences
Technologies
Services
Have a similar project in mind?
Talk with Chad VanCalster about how QOLOS can deliver the same kind of outcome for your team.