The Challenge
An industrial packaging manufacturer needed to modernize multiple core business systems with minimal disruption — tighter ERP and CRM integration, improved sales reporting, a structured migration from a legacy custom CRM to Salesforce, and an Infor SyteLine upgrade preserving critical processes.
The Solution
QOLOS served as both technical consultant and development partner, working with business stakeholders and the ERP implementation vendor to deliver a seamless modernization initiative.
The Results
A more connected and efficient technology ecosystem. The SyteLine V10 upgrade improved ERP capabilities while preserving operations, and Salesforce replaced the legacy CRM with a scalable cloud platform giving teams immediate access to customers, orders, invoices, and dashboards.
Highlights
- Led Infor SyteLine ERP upgrade from V9 to V10
- Custom Salesforce interface for orders and invoice visibility
- Executive sales dashboards and reporting
- Custom CRM database migrated into Salesforce Accounts and Contacts
- Data cleansing, mapping, validation, and migration
- Salesforce integration with enterprise business systems
Technologies
Services
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